.pz-dock{
  position:fixed;right:max(16px,env(safe-area-inset-right));bottom:max(16px,env(safe-area-inset-bottom));
  z-index:80;display:flex;flex-direction:column-reverse;align-items:flex-end;gap:12px;
  width:auto;max-width:calc(100% - 32px);pointer-events:none
}
.pz-dock > *{pointer-events:auto}
.pz-dock .floating-wa{
  position:static;right:auto;bottom:auto;flex:0 0 auto;width:56px;height:56px;margin:0
}
.pz-chat{display:flex;flex-direction:column-reverse;align-items:flex-end;gap:12px;max-width:100%}
.pz-chat-btn{
  position:static;z-index:auto;width:56px;height:56px;border:0;border-radius:16px;
  background:linear-gradient(145deg,#2563eb,#7c3aed);color:#fff;font-weight:700;cursor:pointer;
  box-shadow:0 12px 30px -10px #2563eb;display:grid;place-items:center;flex:0 0 auto
}
.pz-chat-btn .pz-chat-x{display:none;font-size:28px;line-height:1}
.pz-chat.is-open .pz-chat-ico{display:none}
.pz-chat.is-open .pz-chat-x{display:block}
.pz-chat-box{
  position:relative;right:auto;bottom:auto;z-index:auto;width:340px;max-width:100%;
  background:#fff;border:1px solid #e6eaf2;border-radius:16px;box-shadow:0 18px 50px -20px rgba(15,23,42,.5);
  display:flex;flex-direction:column;height:min(420px,70vh);max-height:min(420px,70vh);overflow:hidden
}
.pz-chat-box[hidden],.pz-chat-form[hidden]{display:none !important}
.pz-chat-head{
  display:flex;align-items:center;justify-content:space-between;gap:8px;
  padding:12px 14px;background:#0b1220;color:#fff;font-weight:600;flex:0 0 auto
}
.pz-chat-kapat{
  width:32px;height:32px;border:0;border-radius:8px;background:rgba(255,255,255,.12);color:#fff;
  font-size:22px;line-height:1;cursor:pointer
}
.pz-chat-msgs{flex:1;overflow:auto;padding:12px;display:flex;flex-direction:column;gap:8px;min-height:0}
.pz-chat-msgs p{margin:0;padding:8px 10px;border-radius:10px;background:#f1f5f9;max-width:90%;font-size:14px;overflow-wrap:anywhere;word-break:break-word}
.pz-chat-msgs p.is-own{align-self:flex-end;background:#dbeafe}
.pz-chat-msgs p.is-ai{background:#eef2ff;border:1px solid #c7d2fe}
.pz-chat-form{display:grid;gap:8px;padding:10px;border-top:1px solid #e6eaf2;flex:0 0 auto}
.pz-chat-form input,.pz-chat-form textarea{
  width:100%;min-width:0;border:1px solid #e6eaf2;border-radius:10px;padding:10px 12px;font-size:14px
}
.pz-chat-form .btn{width:100%}
.pz-chat-send{grid-template-columns:minmax(0,1fr) auto;align-items:center}
.pz-chat-send .btn{width:auto;white-space:nowrap}
.pz-yorum{margin-top:32px;padding-top:24px;border-top:1px solid #e6eaf2}
.pz-yorum ul{list-style:none;margin:0 0 20px;padding:0}
.pz-yorum li{padding:12px 0;border-bottom:1px solid #eef2f7}
.pz-kat-bar{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 22px}
.pz-kat-bar a{padding:6px 12px;border-radius:999px;border:1px solid #e6eaf2;color:#334155;font-size:13px}
.pz-kat-bar a.is-on{background:#0b1220;color:#fff;border-color:#0b1220}
.pz-destek-mini{margin-top:28px;padding-top:20px;border-top:1px dashed #e6eaf2}

@media (max-width:720px){
  .pz-dock{right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom));max-width:calc(100% - 24px)}
  .pz-chat-box{width:min(340px,100%);height:min(380px,62vh);max-height:min(380px,62vh)}
  .pz-dock.is-open .floating-wa{display:none}
}